23 July 2008 ~ 0 Comments

MSN Messenger Sign-in problem on Mac OS X – Solved




Yesterday! was one of the most frustrating day with the MSN Messenger product on my Mac OS. I had experienced this last year on PC also, then it was the case with the service. But this time it was more frustrating to see all my colleagues working as usual on MSN on their windows clients. After numerous retries and router restarts, i started playing with “dscacheutil” new command on Leopard, but nothing worked well. Googling made it clear that I’m not the only one out there with this problem.

My first point of support: MSN Support on Microsoft.com and this link also

If you go over the support page, numerous solutions are listed down. I’ll list down the one’s which worked for me.

  • MSN Web Messenger worked well as a back-up
  • Adium X didn’t worked for MSN on my end
  • Ebuddy worked well but kept on disconnecting

The following is the solution I applied and it has worked out for me.

  • Remove MSN Messenger from Applications folder
  • Delete your preferences, then try to setup Messenger and sign-in again
    > *All preferences are located in your ~/Library/Preferences/Microsoft folder
    > * com.microsoft.Messenger.plist
    > * com.microsoft.MessengerDaemon.plist
    > * Microsoft Messenger User Cache
    > * Microsoft Messenger User Cache.plist
  • Get hold of latest MSN Messenger from Microsoft site and install it
  • Don’t select “save your password”

I hope it works out for other people out there too. The support pages I mentioned above were real help, please consult them.

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